Software Asset Management will help optimize your spending and keep your organization audit-ready. Here are some best practices that you should adopt. As organizations everywhere start to recover from the global impact of the pandemic, innovation leaders have started to take it on themselves to implement initiatives that will serve their enterprise’s recovery. In most cases,…
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AI virtual agents streamline workflows to resolve issues fast and provide users with what they need when they need it. Find out how you can reap these benefits for your organization. In the last few years, organizations in the KSA have become more reliant on technology for business operations and have begun digitalizing their operations.  This…
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Why is automated service mapping and what can it do for your enterprise? Read on to find out, and get insights on best practices for your implementation. Enterprises are currently accelerating their digital transformation initiatives as digital services have become a standard for competitiveness in this new economy. IT is on the frontlines of this revolution towards…
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Should you invest in next-gen CSM? Find out how the best CSM software can benefit your business.  Along with the rise of the digital economy, customer standards on service delivery speed and quality elevated to greater heights. They now expect companies to provide fast and accurate digitalized resolutions  to their service concerns, seamlessly through multiple channels. Thus,…
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Looking for simple and actionable tips to make it easier for your employees to adopt an employee self-service software? Here are some of them. The most successful enterprises invest highly in their workforces, and this includes prioritizing digital initiatives that meet their evolving needs and preferences.  According to Gartner, 69% of the workforce expect companies to…
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Keep up to date with enterprise GRC updates and use them to keep your business secured and protected. The global pandemic has propelled organizations all over the world to rethink not just the way they work but also the way that they protect their businesses from potentially damaging risks.  Governance, Risk, and Compliance has taken a new…
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